WHO WE ARE
LIFT and Anella Yoga are the the trading names of EBPT Ltd. We take your privacy seriously and as such have published our Privacy Notice in line with the General Data Protection Regulation (GDPR) 2018.
By using our facility and any of our services you agree to be bound by the policies set out in this Privacy Notice. We are fully committed to protecting the privacy and safeguarding the use of your personal information.
Any questions relating to our Privacy Notice should be directed to us in writing. You can find our contact details on our Contact Page.
WHAT DATA WE COLLECT AND HOW WE USE IT
We collect and process your personal information (such as name, date of birth, contact information, bank account and payment information and information relating to health conditions and usage) directly or via our selected partners (TeamUp, GOCardless, Stripe), in order to administer your accounts and subscriptions with us and to process orders, payments or applications submitted by you.
We also use it to carry out our obligations in relation to any agreement or contract you have with us including any subscription to our service, to verify your identity, or anticipate and resolve any problems with any service supplied to you.
We will not share your data with any third party other than those utilised to service our business or if legally obligated to do so. External partners (processors) may be utilised to perform tasks including but not limited to: processing payments, making bookings, marketing, accounting and account management. We agree terms with all of our partners to ensure that they comply with high levels of confidentiality and best practice in privacy and security standards in line with GDPR 2018.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we utilise suitable physical, electronic and managerial procedures to safeguard and secure information we collect.
INFORMATION ABOUT PRODUCTS AND SERVICES AND MARKETING
We may send you information via email from time to time about products, services or events that we think may be of interest to you. This is only if you opt to receive this information, via informed opt-in consent or via legitimate interest, whereby you could reasonably expect to hear from us following a recent enquiry, purchase, content download or referral from someone you know. If you do not wish for us to contact you for marketing purposes please “unsubscribe” or email us firstname.lastname@example.org.
YOUR RIGHTS AND KEEPING OUR RECORDS UP TO DATE AND ACCURATE
You can opt out of any promotional, non-essential or marketing content at any time by clicking the unsubscribe link in an email or by contacting us directly email@example.com.
You have the right to request information about what data of yours is recorded by us, how we store it and what it is. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is in incorrect or incomplete, please write to or email us as soon as possible using the details found on our contact page. You also have the right to lodge a complaint with a supervisory authority if you feel like your privacy has been violated.
In general, we retain and process personal data for a reasonable period of time following initial enquiry, purchase or the lapsing of an account with us. Certain records such as PAR Q forms may be retained for a longer period in line with our Public Liability Insurance and in line with fulfilling contractual obligations of due care to our customers and visitors, in line with industry standards.
THIRD PARTY SITES, APPS AND SERVICES
SOCIAL MEDIA PHOTOGRAPHY AND VIDEOGRAPHY
LIFT Gym and Anella Yoga may on occasion take photographs and/or videos inside and outside the premises during sessions for use on social media and other forms of communication. Due care will be taken to ensure that no one appears in filming or content created by us without expressing consent to be included. If you do appear by mistake and would like an image or video removed from our social media channels or communication please contact us immediately.
Cookies are small encrypted text files that are stored on your device/hard drive by a website. If agreed, cookies help analyse web traffic, log when you visit a particular site, recognise your browser and can capture and remember certain information.
Most web browsers automatically accept cookies, however you can modify your browser setting to decline cookies if you wish. If you disable or decline cookies some of our website services may not function properly.
DISCLOSING YOUR INFORMATION TO OTHERS
Other than the disclosures referred to in this policy, LIFT and Anella Yoga will not sell, distribute or lease your personal information to third parties unless we have your consent or are required to do so by law.
CHANGES TO OUR POLICY